"Accept or Reject"
"Accept or Reject"
ORDER INSPECTION

New Vehicle Handover

  • concealment of Hidden repairs
  • Is financial Consumer Harm
Click here to educate yourself on new vehicle damage & industry secrets. above image is a new car full of plastic body filler
See that your brand-new vehicle meets expected quality standards. Receive expert guidance with confidence at the moment of delivery. Ensure your brand, reputation & customer is protected

New Vehicle Handover Inspections

Buying a new vehicle is one of the largest purchases many Australians make, yet many consumers accept delivery without knowing the vehicle’s true condition.
Handover Inspectors provides detailed pre-handover inspections to identify undisclosed repairs, transit damage, issues with accessory fitment, and workmanship concerns.
We help consumers detect:
  • Hidden transit damage or repairs
  • Showroom or storage yard damage
  • Paint quality defects
  • Accessory product quality
  • Accessory fitment quality
  • Accidental damage from accessory fitment
  • Drilling unnecessary holes
  • Confirm dealer work order has been fulfilled
  • Potential voids with the new car warranty
  • Vehicle matches contract of sale
  • Unsavoury pushy behaviour to sign and accept
Our inspections give you the confidence to either accept or reject the vehicle before final handover.

Gallery & Downloadable Resources

Browse our inspection gallery and downloadable consumer flyers to understand better what to look for during handover.
FCAI New Vehicle Receiving & Inspection Procedures

Industry Knowledge That Protects You

You are also in experienced hands during inspection. Our director has over 30 years of experience and has trained over 6,000 technicians and 500 insurance assessors, including being employed by an OEM vehicle manufacturer. Our business is a 100% industry disruptor that is driving an industry redress to ensure consumer harm is reduced.
Strong knowledge of industry practices
Experience in compliance and procedural standards
Understanding of Australian Consumer Law
Our team also understands dealership procedures, compliance requirements, and the standards expected of new vehicles. This expertise helps consumers avoid costly disputes after possession.
We also offer reporting options that range from verbal assessments to detailed photographic evidence suitable for formal complaints and escalation.
Explore Your Options

Book Your New Vehicle Inspection Before Delivery

Ensure your new car meets the standards you expect before signing acceptance documents by booking an independent handover inspection. ALL ACCEPT opinions of new vehicles will provide the dealer with a congratulations certificate.
There will be an opportunity to have a photograph of the vehicle with the owner for our PAGE OF PRAISE or socials if all parties agree.
BOOK NOW!
Book New Vehicle Inspection